Pareto FM

  • SectorFacilities Management
  • OverviewPareto was founded to create a revolution in the workplace sector.
  • Value£18 million
  • CompletedExit 2023

ESG innovation

The business, founded by Andrew Hulbert in 2014, was set up as an antidote to large, inflexible service providers, NVM first backed Andrew in March 2021 as part of an £18million management buy-out which included the appointment of incoming Chair Mark Rogerson, formerly chair and NED of Bellrock Property and Facilities Management.

During the investment period NVM has helped to shape Pareto through:

  • Investing in a new executive team including a Finance Director, Sales Director, a Social impact Director and a new CEO in David Richards. Over the course of NVM’s investment the business increased its number of employees from 141 to 509.
  • Investment in technology including a new CAFM system, a new Finance System and innovative onsite monitoring sensor technology to drive delivery efficiencies.
  • Making an acquisition of a soft FM services business that consolidated part of Pareto’s supply chain brining margin in house and allowed for further cross selling within the group/
  • Investment in substantial number of ESG initiatives that enabled Pareto to win the ‘Change Management’ and ‘Best SME Led innovation’ categories at the institute of Workplace and FM impact Awards, highlighting its reputation for ESC. Pareto has been living-wage employer since 2025 and carbon neutral since 2022, amid more then 150 ESG-centric initiatives undertaken by the business.
  • The company was sold to Pictet in November 2023

Pareto FM in numbers

  • 37.8% Revenue CAGR
  • 50% Female representation
  • 4.2x MM Return

Pareto is unique in the market. It is a dynamic and energetic FM business with a highly engaged and differentiated workforce which is completely disrupting the traditional FM sector.  We are very much looking forward to supporting the company through the next phase of growth. This is yet another example of a high quality, founder led, regional business that has exactly the kind of dynamics which NVM seeks to invest in.

David Rolfe ,  Investment Partner ,  NVM

Pareto is without doubt one of the most exciting and progressive facilities service providers in the sector. I have been blown away by what I’ve seen in terms of customer focus, business ethics and incredible culture. Pareto is leading the way in terms of the ESG agenda and there are so many further initiatives in the pipeline. Pareto has a phenomenal set of client partners and some of the best talent within the industry. The next few years present an exciting time for the organisation and these senior enhancements to our structure will ensure we move forward with continued success.

Dave Richards ,  CEO ,  Pareto

We have built the foundations of a great business model that we can now take to a much wider platform. Our mission is to continue to change the face of facilities management and demonstrate why innovative, progressive, social value lead organisations like ourselves are critical to UK plc.

Andrew Hulbert ,  Vice Chair ,  Pareto

Since securing the investment with NVM, we have embarked on an incredible and exiting journey. The belief and support NVM continues to provide to the business has been invaluable. They add significant expertise, professionalism and great rigour to our organisation. I’d wholeheartedly recommend the to any entrepreneur.

Andrew Hulbert ,  Vice Chair ,  Pareto FM

Pareto FM News

Latest NVM exit delivers 4.2x return

27th November 2023