Pareto FM

About

Pareto Facilities Management, a people driven Facilities Management (“FM”) business is upgrading the traditional delivery of FM services with its focus on customer service and staff engagement.  The company was set up in 2014 as an antidote to large inflexible FM providers, with the aim to create a more customer centric solution in the UK.

In May 2023 the company reported that its annual turnover had risen for the eighth consecutive year showing an unparalleled 75% growth in organic turnover to £32m.

The past two years has seen Pareto deliver an organisational transformation with significant investment in systems, people and company infrastructure. This includes securing new customers with leading organisations such as University of Reading, Asahi, Sainsbury’s and Womble Bond Dickinson.

Further to this, Pareto has developed its environmental and social value offering with the award winning Kickstart Scheme, achieving carbon neutrality and signing up to seven new workplace charters. Increasingly, Pareto is seen as the leading light in the field of ESG, winning numerous awards  – this, together with a focused customer and employee engagement culture, continues to drive success.

Since NVM’s involvement Pareto has been guided by the stewardship of Mark Rogerson as Chair Mark spent 20 years in the RAF before embarking on a successful executive career with large businesses like Admiral, Serco and Costain. Mark has worked across a variety of sectors helping deliver strong returns for a number of PE houses. Mark brings specific FM sector experience with notable successes at Totalmobile and Bellrock.

As part of the growth journey the Board was supplemented by the appointment of Dave Richards as CEO. Prior to joining Dave was previously COO of Bellrock and has significant experience of operating larger scale FM businesses. He also brings with him a wealth of experience of M&A having been integral in Bellrocks M&A journey.

The Market

Whilst the FM market in the UK has grown at 2.7% per annum in recent years, Pareto’s own growth has outstripped the market reaching 75% revenue growth in the year to September 2022. In addition, NVM has supported management to embark on an inorganic growth journey supporting a recent acquisition in January 2023 which has already been successfully integrated into the group. Pareto will continue to look at opportunistic additions that complement the Group and its culture. Growth will continue throughout 2023 with the business expecting to increase its earnings by over 50% in the year to September 2023.